Privacy Policy

1. Who we are

Assurety Ltd (“Assurety”, “we”, “us” or “our”) is committed to protecting your personal data and handling it responsibly.

This Privacy Policy explains how we collect, use, store and share personal data when you:

visit our website;
contact us;
book or attend our training or services; or
engage with us as a client, supplier, trainer, or business contact.

Assurety Ltd is the data controller for the personal data covered by this Privacy Policy.

Assurety Training Ltd

21 Fleet Street, London, EC4Y 1AA

Email: info@assuretytraining.com
Telephone: +44 (0)207 1010 350

If you have any questions about this Privacy Policy or how we use your data, please contact us using the details above.

2. The personal data we collect

We may collect and process the following types of personal data:

Contact and identity data
‍Name, job title, employer, email address, telephone number and other contact details.
Enquiry and booking data
‍Information you provide when you contact us, request a quote, make a booking, or correspond with us.
Client and training data
‍Booking details, delegate information, attendance records, feedback, and training-related communications.
Technical and website data
‍IP address, browser type, device information, pages visited and how you use our website.
Marketing data
‍Preferences for receiving communications and records of engagement with emails.
Recruitment data
‍If you apply to work with us, we may collect your CV, application details and interview notes.

3. How we collect your personal data

We collect personal data:

directly from you when you contact us or use our services;
from your organisation, where they engage us or nominate you for training;
from trainers or service providers working on our behalf;
automatically through your use of our website (where applicable); and
from publicly available sources such as company websites or LinkedIn, where appropriate.

4. How we use your personal data

We use personal data to:

Provide our services
Manage bookings, deliver training, communicate with clients and delegates, and administer our services.
Respond to enquiries
‍Handle requests, provide information, and communicate with you.
Manage business relationships
‍Maintain client, supplier and trainer relationships and carry out internal administration.
Improve our services
‍Review feedback, analyse usage, and improve how we operate.
Send marketing communications
‍Send relevant updates, insights, or offers where we are allowed to do so.
Comply with legal obligations
‍Meet regulatory requirements and manage legal claims where necessary.

5. Lawful bases for processing

We rely on the following lawful bases:

Contract – where processing is necessary to deliver our services
Legitimate interests – to operate and improve our business
Legal obligation – to comply with applicable laws
Consent – where required (for example, certain marketing activities)

6. Marketing

We may use your contact details to send you information about our services where permitted by law. You can opt out of marketing at any time by:

clicking the unsubscribe link in any email;
or contacting us at info@assuretytraining.com

We may keep your details on a suppression list to ensure we respect your preferences.

We do not sell your personal data to third parties.

7. Cookies and website analytics

Our website uses cookies and similar technologies to:

ensure the website functions properly;
understand how visitors use the website; and
improve performance and user experience.

We use a cookie consent management platform provided by CookieYes to manage cookies and your preferences.

Cookies are grouped into the following categories:

Strictly necessary cookies – required for the website to function
Analytics cookies – help us understand how the website is used
Marketing cookies – used to deliver relevant content and measure effectiveness

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or withdraw your consent at any time using the cookie settings tool available on our website.

For full details of the cookies we use, including their purpose and duration, please see our Cookie Policy.

8. Sharing your personal data

We may share personal data with:

trainers and associates delivering services on our behalf;
service providers (such as IT systems, CRM platforms, and professional advisers);
regulators, legal advisers or authorities where required.

All third parties are required to handle your data securely and in accordance with the law.

9. International transfers

Some of our service providers may process personal data outside the UK or EEA.

Where this happens, we ensure appropriate safeguards are in place, such as:

contractual protections; and
appropriate technical and organisational security measures.

10. How long we keep personal data

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

Retention periods are set out in our internal Data Retention and Disposal Policy.

11. Data security

We have implemented appropriate measures to protect personal data, including:

secure systems and access controls;
password protection and authentication measures;
encryption where appropriate;
staff training and internal policies.

12. Your rights

You have rights under data protection law, including:

access to your personal data;
correction of inaccurate data;
erasure of data (in certain circumstances);
restriction of processing;
objection to processing;
data portability (where applicable);
withdrawal of consent (where relevant).

To exercise your rights, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO).

13. Third-party websites

Our website may contain links to other websites. We are not responsible for their privacy practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. Changes to this policy